Safety and Trust

If you have a medical emergency or a safety issue in progress, call 911. This page and the email address below are not a monitored emergency channel.

How we approach safety

• Every published project sits behind a verified organization — we check organization identity before a portal goes public.
• Individually-proposed project ideas cannot recruit volunteers or go live until a verified organization agrees to sponsor and take responsibility for them.
• Every volunteer signup includes an activity waiver covering assumption of risk and on-site conduct, shown before you agree to it.
• Attendance is tracked at check-in, and hosting organizations can review who actually showed up for each project.

We would rather grow slower than publish a project, or approve an organization, that isn't ready to operate safely.

Messages between members

You control who can message you; strangers' messages wait for your OK. You choose the setting in your messaging and privacy settings, and you can report or block anyone from a message.

What we don't do

Neighbor Powered doesn't supervise projects in person, run background checks on volunteers or organizers, or carry insurance for hosted projects. Those responsibilities belong to the hosting organization — see the Organization Terms.

Reporting a safety concern

For a non-emergency safety concern about a specific project or organization, contact the hosting organization directly, or email crousebr@waldenwoods.com and we'll follow up. See also Acceptable Use for how reports are reviewed.

An intimate image of you shared without your consent? You don't need an account: ask us to remove it. It goes straight to a person on our team, marked urgent.