Organization Terms

These terms apply in addition to the general Platform Terms to any organization with a hosted portal on Neighbor Powered.

Verification

Before your portal and projects can go public, we verify your organization's identity — organization name and type, an authorized contact, and either your EIN or a supporting document. We may ask follow-up questions before approving or activating your account. We'd rather take a little longer than approve an organization we can't actually verify.

What you're responsible for

As the hosting organization, you're responsible for the projects you publish — screening and supervising volunteers, following any applicable safety and insurance requirements, and directing the actual work. Neighbor Powered provides the planning, scheduling, and communication tools; it does not supervise your projects, employ your volunteers, or carry insurance on your behalf.

Sponsoring an individually-proposed project

An individual may propose a project idea without an organization behind it. That idea stays unpublished — it cannot recruit volunteers or go live — until a verified organization like yours agrees to sponsor it. Sponsoring a proposed idea makes you its responsible organization under these same terms, exactly as if you'd created it yourself.

Pricing

Every organization pays a one-time $99 activation fee. The standard subscription is $40/month or $400/year; congregations pay 50% of that ($20/month). Organizations that join while the founding offer is open receive 50% off the standard rate ($20/month) for their first 5 years, after which the standard rate applies; Neighbor Powered may end the founding offer for new organizations at any time. Charter organizations that joined before October 12, 2026 keep $15/month for as long as they stay subscribed.

Good standing and termination

We may suspend or close a portal that misrepresents its organization, fails verification, repeatedly violates the Acceptable Use policy, or puts volunteers at risk. You can close your own account and request data deletion at any time.

Contact

Questions about your organization's account: crousebr@waldenwoods.com.