Privacy Notice

This notice covers what Neighbor Powered collects when you use NeighborPowered.com — whether you're signing up for a project, applying to connect your organization, posting to the community board, or messaging another member.

What we collect

• Volunteer signup: your name, email, and (for most in-person or safety-sensitive projects) your phone number.
• Organization application: your organization's name, type, legal name, an authorized contact's name/email/phone, city/ZIP, website, and — for verification — either your EIN or a supporting document.
• Community board and profiles: whatever you choose to post, plus an optional photo and bio if you create a member profile.
• Project data: anything you or an organization enters while planning, running, or closing out a project (scope, tasks, updates, meeting notes).
• Standard technical data: basic request logs (IP address, browser) collected automatically by our hosting provider for security and abuse prevention.

We do not process payments or donations anywhere on this platform, so we never collect payment card or bank information.

How we use it

To operate the service you asked for: connecting you to a shift you signed up for, sending the hosting organization your signup so they can plan and supervise the work, verifying an organization before its projects go public, and sending you the emails a normal signup or application generates (confirmations, reminders, status updates).

Who it's shared with

Your volunteer signup information is shared with the organization hosting that specific project — they need it to plan, supervise, and account for who's participating. It is not shared with any other organization on the platform. We use Resend to deliver email and 8x8 JaaS for video meetings; both process data only as needed to deliver those services. We do not sell personal information, and we do not share it with advertisers.

Retention

We keep signup, application, and project records for as long as the related project or organization account is active, plus a reasonable period afterward for recordkeeping and dispute resolution. You can ask us to delete your information at any time — see Contact below.

Questions

Email crousebr@waldenwoods.com with any privacy question, including a request to access, correct, or delete your information.